Shipping & Returns

Shipping

• Shipping is free for all orders within the United States and Canada unless otherwise stated.

• Orders typically ship within 1-2 business days of completion. Custom orders may have longer lead times, which will be communicated to you during the ordering process.

• Shipping is not included for international orders. After your order is placed, we’ll email you a separate invoice for the shipping cost based on your location.

• International orders will only be fulfilled once the shipping invoice is paid in full.

  • Please note that we are not responsible for any customs fees or import taxes.

• All packages include tracking. Once a package leaves our hands, delivery times are determined by the carrier. We are not responsible for shipping delays or customs holds.

Returns

Due to the handmade nature of our work: All sales are final. We do not accept returns, refunds, or exchanges.

Each knife is crafted with intention and care, and minor variations in finish, materials, or shape are part of what makes it one-of-a-kind. Please review all product photos and specs before purchasing.

If you believe there is a mistake or defect with your order, reach out within 3 days of delivery at info@vertexbladeworks.com, and we’ll do our best to help.